So, you're ready to book!
Thank you for your interest. We look forward to your visit! Lets's get started!
(Please read carefully)
Are you new here or have been away a while?
New Client Booking
No problem. Just follow these easy steps
to our "New Client Intake Process"
Familiarize yourself with our Salon Policies and Booking Procedures.
Book an appointment for a consultation.
yOU WILL Meet w/ a professional to:
- Determine stylist-client compatibility.
- Receive a hair/scalp assessment
- Receive our professional recommendation of a treatment plan, maintenance schedule and product usage
-Discuss the details of your custom "Reset, Refresh, Renew" New Client Package
- Discuss your estimated hair budget and book follow- up appointment
(Please arrive with natural hair/scalp accessible and detangled. We're unable to consult with clients with braids/weaves/protective styles in. Please be prepared to have a portion of your hair wet down)
Start getting inspired!
- Determine what your hair goals are.
- Identify the hair challenges you hope to Improve on.
- Take some notes to share with your stylist at your consultation!
At your consultation, you'll have the opportunity to purchase hair products for a special introductory price and may be required to pay a deposit to book your next service.
dOT YOUR i'S
cHECK YOUR EMAIL AND MAKE SURE YOU'VE PAID INVOICES AND COMPLETED FORMS THAT MAY APPLY TO YOUR BOOKING
After completion of the consultation, book an appointment for your "Reset, Refresh, Renew" New Client Package.
(Required for all first-time clients and clients returning after more than 6 months absence)
Welcome to the Fam!
Due to high demand, We recommend that you Book at least your next two appointments (as recommended by your stylist)
Continue to use the booking link below to access your personal account via "Vagaro" (Vagaro App available for download to your mobile phone)
Familiarize yourself with your vagaro account and customize your preferences for notifications.
Booking is available up to 90 days out from the date you're visiting the site. (Ask your stylist if they have Standing/Recurring Appointment Slots available for hassle free appointment scheduling)
meet the team
-please give at least 48 hours notice for cancellations and rescheduling.
cancellations/rescheduling WITH LESS THAN 48 HOURS NOTICE ARE INELIGIBLE FOR REFUNDING OR TRANSFERRING TO A FUTURE APPOINTMENT
if YOUR SERVICE WAS BOOKED WITHOUT A DEPOSIT, We must invoice/charge a fee of 50% the total price of the services booked TO BE PAID PRIOR TO BOOKING YOUR NEXT APPOINTMENT.
-cLIENTS WHO CANCEL APPOINTMENTS WITH 48 HOURS NOTICE OR MORE, MAY HAVE DEPOSITS TRANSFERRED TO NEXT BOOOKED APPOINTMENT (WITHIN 4 WEEKS OF CANCELLED APPOINTMENT)
aCCURACY AT BOOKING
-pLEASE READ SERVICES CAREFULLY AND BOOK ACCURATELY. If AN inaccurate bOOKING PREVENTS SERVICE, THE CLIENT WILL BE RESPONSIBLE FOR FEES AMOUNTING TO THE COST OF THE SERVICES AND WILL BE rEQUIRED TO RESCHEDULE. (cONTACT YOUR STYLIST IF YOU HAVE ANY BOOKING QUESTIONS)
•if you will be more than 30 minutes late to an appointment you may be asked to reschedule if time doesn't permit you to still be worked in and you may be charged a fee of 50% the total price of the services booked. This is only to ensure that we can remain on schedule and other clients' appointments aren't pushed back.
pLEASE BE MINDFUL THAT:
-Children/extra guests that are not receiving a service are NOT permitted in the salon (This will ensure we have space to accommodate our clients and prioritize safety)
-Vulgar/profane language should be kept to a minimum.
(To be courteous to all guest who may be in the salon at the time)
-Food and drinks are prohibited in the salon (with the exception of light small snacks that fit in your bag, bottled water, or foods you purchase from us. Please refrain from bringing fast food paper bags and cups, pungent foods, or saucy foods in the salon.) We would like to protect our furniture while maintaining THE aesthetic OF the salon
-Our salon is small and intimate; The shampoo area is designated as our quiet area. We want our guests to relax and rest while they are receiving their shampoo and enjoy a nap under the dryer if they'd like to. Please bring headphones if you plan to use your devices. Please take phone calls discreetly and try to keep noise at a minimum.
-Recording video, or taking pictures to post on social media platforms is prohibited unless previously discussed and we've gotten consent from other parties in the salon (to protect everyone's privacy)
-Your belongings should be kept in our cabinet in the back or stored by your stylist. Please don't leave belongings on the furniture.
-If you are feeling sick or having any cold/flu/COVID/etc. symptoms, you should reschedule your appointment. We will not be able to service clients who are ill OR DISPLAYING SYMPTOMS OF ILLNESS
-our ability to best serve your hair and scalp needs depends substantially on both our ability to implement the system that we've created and your implementation of our at-home care recommendations. Please be sure that you can make the commitment as we will not be able to service clients who are unable to maintain our regimens
- Please refrain from adjusting/Touching Equipment (Hair Dryers/Steamers/etc). Call on your stylist to adjust any equipment. CLients responsible for broken equipment will be invoiced for the cost of the repair/replacement.
Licensed Cosmetologist with 13 years experience in textured haircare. Dennis prides himself on his standard of excellence and dedication to continued education. Book and experience a gentlemen's touch, a safe space, attentive service, informed guidance and nurturing care with priority to holistic healthy hair management.
Licensed Cosmetologist with 7 years experience in textured haircare.
Licensed Cosmetologist with 5 years experience in textured haircare.